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Responsible Administrator
Last Update 05/07/2026
Completion Time 1 hour 1 minute
Members 3
VA's Mandatory
  • Call Series 1: Apointment Scheduling
    8Lessons · 43 min
    • Sample Call Series 1: Appointment Scheduling ( Existing Patient)
    • Sample Call Series 1: Appointment Scheduling ( New Patient)
    • Sample Call Series 1: Appointment Scheduling ( New Patient)
    • Sample Call Series 1: Appointment Scheduling ( Telemedicine)
    • Sample Call Series 1: Appointment Scheduling ( Same Day / Urgent)
    • The EOD Report Format Clients Love (Medical Virtual Assistant Tutorial)
    • Sample Call Series 1: Appointment Scheduling (Nursing Only)
    • Sample Call Series 1: Appointment Scheduling ( Returning Patient)
  • Appointment Rescheduling & Cancellation
    4Lessons · 6 min
    • Sample Call Series 2: Appointment Cancellation 1/4
    • Sample Call Series 2: Appointment Cancellation 2/4
    • Sample Call Series 2: Appointment Rescheduling 3/4
    • Sample Call Series 2: Appointment Rescheduling 4/4
  • Call Series: General Clinic Information
    5Lessons · 12 min
    • Sample Call Series: General Clinic Hours 1/5
    • Sample Call Series: Insurance and Payment Options 2/5
    • Sample Call Series: Insurance and Payment Options 3/5
    • Sample Call Series: Options to Book an Appointment 4/5
    • Sample Call Series: Services Offered